I’m finding that its easier to create short videos when offering support to folks with tasks and questions they are having when using technology. I can create a short video clip using screen capture software (currently using Screencast-o-matic) and uploading the video to youtube.com where I’ve created a channel. Once the video clip is done I can simply send the link to the video in an email or direct them to the link online.

It doesn’t matter which tool you use to create your short video clips, simply find the one that works for you.
This simple solution works because it’s visual, it’s reusable and it’s shareable.
I don’t worry about the ummms and ahhhhs when recording, it’s more important to get the information out to people in a timely way.
So simple AND easy…